All businesses rely on technology and data. Unfortunately, there are many things that can and do go wrong. Cue our Managed Service; unrivalved technology support available proactively and on-demand. Our onboarding process is easy and risk-free.
We have various tiers for different requirements and budgets.
Our Support Services are available during business hours. We also offer a 24/7 Support Service as an addition to the Elite tier.
|Instant Remote Technical Support|
|Unlimited Telephone and Remote Technical Support|
|Access to level 1, 2 and 3 Technical Support During Business Hours|
|Unrestricted Hardware Support|
|Onsite Support with a Guaranteed Next Business Day Response|
|Out of Hours Support|
|24/7 Proactive Monitoring and Maintenance|
|Routine Health Check|
|Scheduled Network Maintenance|
Security & Account Management
|Yearly Account Review and IT Strategy Meeting|
|Historic OS Support (Win XP/Server 2003)|
|3rd Party Software Applications|
|Strategic Guidance and Ongoing Consultancy|
|All Printing, Imaging and Network Devices Included in Support Cost|
|Personal Device Support|
|Supplier Management - (Your staff just call us for any fault)|
|Ongoing Security Audit|
|Dedicated Account Manager|
|Windows Patch Management|
|Business Continuity Services|
Here's how our managed IT Support Services can help you and why great technology is important to your business.